Our EMERG+NC Team
We are a family business. Our clients are family-owned businesses, and our customers are considered “Families” as well!
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WHo We Are
Your Trusted Partner in Putting It All Back Together.
We provide Flood Damage Cleanup and Flooded Basement and Crawlspace Services in Raleigh, Cary, and Wake County NC.
The most valuable thing to our family, besides the health and welfare of our loved ones, is our home! BEFORE hiring any new employees, we first ask the question, “Do we want this person to be doing work in our home”?
We ONLY hire quality, clean-cut, certified professionals that understand the true meaning of ethics, trustworthiness, work ethic, dedication, persistence and the importance of achieving strong personal relationships. EMERG+NC credits our business success to a strong family infrastructure that encourages all of the above. We credit our personal achievements to the same source, which instilled the importance of supporting and cherishing family life and understanding the important differences between our professional and family needs.
the emerg+nc difference
“Who do you want working in your home?”
Safety and Security
Experience the confidence that you, your family and your one of your most valuable possessions (your home or business) are in safe, thoughtful, credible, and trustworthy hands.
Quality Service
Learn how we stand behind our services and are constantly striving to win valuable referrals for our company and new friends who confidently believe in us, in turn, our actions speak louder than words.
Expert Support
Receive a true advocate who understands the ins and outs of dealing with insurance adjusters from a wide range of carriers so that you can navigate the claims process with confidence and understanding.
Meet Our TEam
Supporting Your Restoration Needs
Ryan Oakley
President/Owner
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A seasoned property restoration professional with a track record in the building materials and insurance claims sector. Proficient in Search Engine Marketing (SEM and SEO), Advertising, Sales, Entrepreneurship, and Team Building. A highly competent operations expert with an MBA from the Jack Welch Management Institute and a Bachelor’s degree in Communication and Media Studies from University at Buffalo.
A seasoned property restoration professional with a track record in the building materials and insurance claims sector. Proficient in Search Engine Marketing (SEM and SEO), Advertising, Sales, Entrepreneurship, and Team Building. A highly competent operations expert with an MBA from the Jack Welch Management Institute and a Bachelor’s degree in Communication and Media Studies from University at Buffalo.
Kevin Oakley
Founder/Owner
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Kevin founded EMERG+NC in 2008 following a distinguished career as a top executive with over 40 years of experience across different medical imaging technologies and business contexts. He has a long list of credentials and achievements, including graduating with honors from Johns Hopkins University in 1974 with a Bachelor of Science in Nuclear Medicine Technology. Some of his other key positions include Senior Vice President at InfiMed, Inc., Vice President and General Manager at Richardson Electronics Ltd. Medical Systems Group, Global Vice President of Sales and Marketing at Lodox Systems (PTY) Ltd., and President at X-elitec LLC.
Kevin founded EMERG+NC in 2008 following a distinguished career as a top executive with over 40 years of experience across different medical imaging technologies and business contexts. He has a long list of credentials and achievements, including graduating with honors from Johns Hopkins University in 1974 with a Bachelor of Science in Nuclear Medicine Technology. Some of his other key positions include Senior Vice President at InfiMed, Inc., Vice President and General Manager at Richardson Electronics Ltd. Medical Systems Group, Global Vice President of Sales and Marketing at Lodox Systems (PTY) Ltd., and President at X-elitec LLC.
Kyle Oakley
Owner
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Kyle is a seasoned professional in clinical office management with extensive experience in various administrative and clinical roles in the medical industry. She is a Certified Medical Assistant, having earned the distinction after graduating as Valedictorian from Bryant and Stratton University in Syracuse, New York.
Kyle is a seasoned professional in clinical office management with extensive experience in various administrative and clinical roles in the medical industry. She is a Certified Medical Assistant, having earned the distinction after graduating as Valedictorian from Bryant and Stratton University in Syracuse, New York.
The GoldOne Customer Service Quality Pledge
The GoldOne Pledge is from the Gold Standard Service Quality provided by EMERG+NC Property Rescuers. We are a North Carolina-based Property Damage Mitigation business holding the Highest Customer Service, Rated #1 in the industry.
We differentiate our business from our competitors by offering the GoldOne Pledge. We are a family-owned business, and all of our actions are performed by our family values of ethical conduct, compassion commitment, and unwavering passion. EMER+NC delivers only the highest quality services to our clients and customers. EMERG+NC uses fair, Standardized Pricing (XactimateTM) Methodology, the same pricing methods used by Professional Insurance Claims Adjusters nationwide.
Another part of the GoldOne pledge is recognizing what services are needed and providing our customers with immediate results so that their business interruptions and inconveniences to their employees, customers, and family are kept to a minimum.
TestImonials
Check out what others are saying…
Water damage never happens at a convenient time. Our life was already turned upside down before a leaky toilet ruined both our bathrooms. I am definitely glad I decided to call EmergNC! From Mitigation, move out & Asbestos abatement to the total renovation of both our bathrooms, EmergNC patiently worked with our crazy schedule from start to finish. Since I suddenly needed to remodel 2 bathrooms and I had no idea where to start. EmergNC directed me to vendors nearby to pick out the fixtures, tile and cabinets. The recommended plumber advised me on every plumbing purchase. EmergNC handled all the measurements, supervised subcontractors and even helped with pickups and deliveries. I thank Tim, Susan & Josh for patiently and calmly guiding me through each challenge I encountered. Now I have two gorgeous new bathrooms thanks to EmergNC!
Lisa Burney
Washing machine on 2nd floor malfunctioned and leaked down into the kitchen and then crawlspace. This all occurred 2 hours before we hosted a 2 year old birthday party (luckily mostly outside). Fred from EMERG+NC was at our house in just under an hour from our phone call, then had fans and dehumidifiers, and a plan all set up w/n another 30-45 minutes. Outstanding responsiveness, very understanding, easy to communicate with. Would use them again! (Hopefully we don’t have to.
Edward Bayer
Sometimes, you get a great reminder that you are working with actual people, not a cold machine of a business. The folks at Emerg+NC are incredible. They helped me every step of the way in both mitigation (dealing with the water leak) and reconstruction (rebuilding everything that got damaged), and I felt like they were taking care of one of their own.
If my insurance company was a better one that didn’t fight me on everything, I think the process would have gone a lot faster, but it did give me the opportunity to experience first-hand Emerg+NC’s commitment to quality and care in their work as they stuck it out with me.
HIGHLY recommend them. They are wonderful people (Fred, Josh, Logan, Susan to name a few), and while I hope not to have another water leak in my home, I know who to call if I ever do.
Suzie So
