A promise is only as good as the people who stand behind it and live up to it on a daily basis. EMERG+NC Property Rescuers® Professional Restorers respond promptly to property emergencies demonstrating a high degree of professionalism and compassion.
Our team of certified professionals is thoroughly screened, insured, and trained in the latest in mitigation technology to identify wet areas and procedures throughout the remediation process while operating under a strict code of ethics. We get the job done right. More importantly, we know how to make a disaster transition as smooth as possible. When it comes to water damage repair we are the only call to make. Property damage restoration experts are on call right now.
We stand behind our services and are constantly striving to win valuable referrals for our company and new friends who confidently believe in us, because our actions speak louder than words!
Our competitors’ success depends on the leads they receive through “approved vendor programs.” These programs impose service restrictions set by insurance companies, which prevent the contractors from adhering to IICRC-certified industry standards. The services are offered at a reduced price to insurance companies, effectively making these contractors work for the insurance company.
EMERG+NC Property Rescuers® serves property owners like you. To avoid any conflict of interest, we decline to participate in vendor programs. Our priority is to maintain our integrity and provide all necessary services while adhering to IICRC-certified industry standards. We use industry-standard pricing, similar to that of insurance companies. Allow us to act as your advocate and expertly navigate the complicated insurance claim process for you. In times of disaster, EMERG+NC is just a phone call away to initiate the restoration process
Our family-owned and operated EMERG+NC Property Rescuers® team members are certified restoration insurance claim experts and provide 24/7 property damage restoration services all over the Mid to Eastern North Carolina including Raleigh, Durham, Cary, Fuquay-Varina, Apex, Holly Springs, and surrounding areas. Clean water, Sump pump backup, black water, burst pipe, whatever the water source, amounts of water, or affected area, we’ve got you covered.
The immediate aftermath of accidental property damage can be frustrating, upsetting and tumultuous, but don’t let this disaster turn your lives upside down. At EMERG+NC Property Rescuers®, we understand how trying such events can be, and the big, sudden impact that it can have upon your life.
Our plumber caused leaks in three different areas of our home, so a friend of mine called these guys. They pulled up like knights in shining armor! They took care of the water and told me that I could have my insurance company deal with the issue after they witnessed the plumbers being really insistent that it wasn't their problem. I have these guys in my phone to call again if we should ever need them again! (But hopefully not!) They did a fantastic job and were just really good people. Thank you, J.T. and John! THANK YOU SO MUCH!
The support and responsiveness of Emerg+NC far exceeded my expectations. From the moment the project manager Josh entered my home, he and$his team took the stress out of my life. They were very professional and compassionate. And I especially appreciated not having to be my own advocate with the insurance company. If I ever have an emergency in the future, I will only call Emerg+NC.
These guys have been fabulous! They helped us when our water heater which is located in our attic popped, casing a flood throughout our first and second floors. They came out, cleaned up the mess, and installed drying machines throughout (all after 7pm!) As soon as the insurance claims were accepted, they were very quick to arrange all of the repairs. Their team does fabulous work! Charles and Josh have especially be exceptional! Highly recommended!!
This company is fantastic. They provided exceptional service throughout the mitigation and repair process at my home. They are definitely experts in what they do and the end result far exceeded my expectations. Josh Hooks was wonderful to work with and ensured that the entire process ran smoothly from evaluating the damage upon arriving at my house to initiating the mitigation work and supporting me through the assessment and negotiations with my homeowners insurance adjuster and coordinating the many aspects of the repairs. They turned an extremely stressful home disaster into a solution. I would use them again and will refer them to whomever I can.
So I made the mistake and called another company first for a water spot on my ceiling. I was simply looking for a plumber – and 15 minutes after my call to this very large, well known company, a “restoration” specialist is at my door. I assumed he was the plumber, as he said he works hand in hand with the plumber, but within 5 minutes of speaking with him – it was clearly the ambulance chaser. Without even knowing what was leaking, he had pretty much told me my entire ceiling was going to have to come off, fans run for a week, subflooring removed and new tile. AKA – the house would fall apart without his help. He got pushy and insisted we call their insurance adjuster immediately, to which I finally thanked him and said I’d wait for the plumber. Needless to say – their plumber never showed up. The next morning, I called Emerg NC, who sent me their plumber in a just a couple hours time, and had the leak fixed immediately. They walked me through where the damage was, why it was there and how they’d recommend we approach it. Told me they could help with insurance if we needed the process documented and claimed, but they put me on a schedule that worked for me – and they never gave a sales pitch – only offered solutions and fast response. I had no idea there was such a difference in service, and I know moving forward, my first call will be to Emerg NC to get it done right the first time. Thank you to your professional team, your fast response, and your non-sales pitch way of working. Very much appreciated!
I give Emerg+NC 5 Stars – Here’s why. First of all, I teach service Internationally, and if you think I’m tough to please, you haven’t met my wife. She’s an absolute neat-nick. Plus, we are both anal-retentive. So when we came home to 3 hours of continuous hot water flowing from our master bath into bedrooms, baths, hall, and living room resulting in 60% of our hardwood, tile, and carpeted floors ruined, we were in a panic, shocked, and totally horrified. It was 6:00 on a Saturday evening when I called Emerg+NC based on their online recommendations. I was told they would be here in 2 hours to start mitigation. As promised, they showed up at 8:00 totally taking over and telling us it would all be okay. I asked Charles Walker, mitigation superintendent for Emerg+NC, how long it would take to finish the job. He said, “Two to three months depending on everything going as scheduled.” Wow, harsh reality, but true. I totally believe in under promise over deliver. Everything that could ‘go wrong’ during this stage did. But, Charles was there to listen to our frustration at any time day or night. Never once did Emerg+NC, or its employees, placate us. And if they said they would be here at 8:00, they were here, or call with plenty of time to schedule our day. After mitigation came reconstruction and a new supervisor, Josh Hooks. Again, like Charles, a real upfront, no bull guy with an infectious smile and a great work ethic! I teach that there is no such thing as perfection, and it proved itself in the reconstruction stage. Water supply lines burst while reinstalling sinks, carpet delivered in the wrong size, cleaning crew accidently spilled bleach on newly installed carpet, and a myriad of little things that drive a homeowner nuts. Such is life. Emerg+NC was there. They told the truth, on time, masterful work, excellent pricing, and worked extremely well with our insurance company, ERIE. I highly recommend Emerg+NC and easily give them 5 Stars!
Best folks out there. Professional, and available when you need them. Cost are what they are, no surprises and the only people I will ever call and I live in a flood plain, so I know I will be calling them again. Years ago I used to clean up the mess myself. At this stage, I can not longer do it, it overwhelms you. They came in, I left, when I came back I had help, real help. I have folks that listened to what I wanted and did what I asked and did not charge me more. I had a family that when it rains I can call and will call me back to see if I need help. Why go anywhere else.
EMERG+NC Property Rescuers® are standing by 24 hours a day, 7 days a week to respond to property damage emergencies.
Contact us today for a prompt, compassionate response to your needs.